Trousers/Bottoms
FAQs
Q: Where is my order?
The easiest way to track your order is to hop on the tracking website - https://www.17track.net/en
Q: Do your clothes fit true to size?
Our clothing is designed to fit true to size. However, some styles may have a different fit based on the design. Please check the product description and size guide for specific fit information.
Q: Do you offer express shipping?
Yes, we offer express shipping options at checkout for an additional fee. Express shipping usually takes 5-7 business days for domestic orders.
Q: What is your return policy?
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached. Please visit our Returns page for detailed instructions on how to initiate a return.
Q: Can I exchange an item?
Yes, we offer exchanges for different sizes or colors of the same item. Please follow the return process and indicate that you would like an exchange. We will process your request as soon as we receive the original item.
Q: Do you offer any discounts or promotions?
Yes, we offer various discounts and promotions throughout the year. Sign up for our newsletter to stay updated on the latest offers and exclusive deals.
Q: Are your products sustainably made?
We are committed to sustainability and use eco-friendly materials and ethical manufacturing practices whenever possible.
Q: How can I contact customer service?
You can reach our customer service team via email at support@shevoguefashion.com